Nowadays, Modeling & Simulation plays a vital role in Healthcare especially in Emergency Department. An emergency department (ED) is a clinical unit to treat patients with urgent need of medical care. It provides care for life-threatening and other emergency cases over 24 hours daily, 7 days a week. Therefore, such departments are highly frequented by patients and this frequency is continuously increasing. As a result, the performance of emergency departments faces recurrent problems such as overcrowding and congestion. These problems lead to negative effects such as decreased physician productivity, miscommunication between working staff, ambulance diversions and dissatisfaction of patients who may sometimes leave without treatment. Moreover, it points to high levels of stress, violence, decreased morals among ED staff, enlarged medical errors, higher mortality rates and high staff turnovers. For these reasons, modeling and simulation is effective to overcome such problems.
- Outpatient Capacity Analysis